Privacy Policy

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Privacy Policy

Tails of Togetherness Society

Last Updated: September 1, 2025

Tails of Togetherness Society (“we,” “our,” or “the Organization”) is a nonprofit organization located in Mahoning County, Ohio. We are committed to protecting the privacy and confidentiality of all individuals who interact with our programs, website, services, staff, and volunteers. This Privacy Policy explains how we collect, use, store, and safeguard personal information. By using our services or website, you agree to the terms of this policy.

Contact Email: email@tailsoftogetherness.org

1. Information We Collect

1.1 Personal Identification Information

- Name

- Address

- Telephone Number

- Email Address

- Emergency Contact Information

1.2 Program & Service Information

- Therapy team application details

- Pet/animal training, evaluation, and behavior records

- Volunteer forms and background check information (when required)

- Attendance and participation records

1.3 Website and Digital Information

- IP address

- Browser type and device information

- Cookies and usage analytics (used only to improve website performance)

1.4 Donation and Financial Information (if applicable)

- Donation amount and donor contact details

- Payment information is processed securely through third-party payment processors; we do not store credit card details.

2. How We Use Personal Information

We use collected information to:

- Administer program participation and volunteer activities

- Verify eligibility and suitability for therapy and service dog involvement

- Maintain safety records for participants and animals

- Schedule community visits and outreach programs

- Contact participants regarding updates, scheduling, or organizational information

- Meet reporting or legal obligations

We do NOT sell, trade, or rent personal information.

3. Sharing of Information

We may share information ONLY in the following cases:

- With partner organizations (e.g., schools, care centers) when necessary for safety and coordination

- With service providers who assist our administrative operations (all are bound by confidentiality)

- When required by law, court order, or public safety necessity

4. Confidentiality of Health, Behavioral, and Animal Records

Any health or behavioral information about participants or animals is kept confidential and restricted to program staff responsible for care, safety, and suitability decisions.

5. Information Regarding Children Under the Age of 18

- We do not knowingly collect personal information directly from minors without parental consent.

- Children may participate in programs only with a parent or legal guardian’s authorization.

- No photos, videos, or identifying information of minors will be taken or used without signed parental/guardian consent.

- Guardians may request review or removal of their child’s information at any time.

To request removal or review, contact: email@tailsoftogetherness.org

6. Data Storage and Security

We take reasonable measures to protect personal information including:

- Secure access-controlled digital record systems

- Locked storage of any paper-based information

- Staff/volunteer confidentiality training

However, no method of storage is completely secure. We cannot guarantee absolute protection.

7. Retention of Information

We retain records only as long as necessary to meet organizational, administrative, legal, or archival needs. Records are securely destroyed once no longer required.

8. Your Rights

You may contact us to:

- Request a copy of the personal information we hold

- Request updates or corrections

- Request deletion, where allowed by law

Contact Email: email@tailsoftogetherness.org

9. Website Cookies and Analytics

Our website may use cookies to enhance user experience and collect standard, anonymous usage data. Users may disable cookies in their browser settings if preferred.

10. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted to our website with an updated revision date.

11. Contact Information

Tails of Togetherness Society

Mahoning County, Ohio

Email: email@tailsoftogetherness.org